We have been in business for quite a few years, first in the software field and now in Internet Services. I have been noticing a disturbing trend in the last few years: general laziness and a “couldn’t give a s..t” attitude by folks. This is probably not something affecting only this line of business but I suspect it goes on everywhere.
Here a few things that really pick my butt:
It happens on a regular basis when someone we are trying to do business with, suddenly, inexplicitly and without explanation or warning simply shuts down communications. You can call, you can e-mail, you can text…whatever, nothing works. So you scratch your head and think: wtf, what planet were you hatched on ? – laziness and the above mentioned attitude.
I’m not sure if these people never went to school or forgot everything they ever learned but either way, what they’re writing is literally incomprehensible. I mean what kind of gobbledeguk is this: everything all upper/lower case, no punctuation anywhere, no paragraphs, misspellings galore, utterly convoluted logic, etc. And many of these e-mails originate with (supposedly) highly educated folks. Again, it’s just laziness…come on, make a bit more effort and maybe I can lay off the full time translator/explanator we have on hire.
Effectiveness in a timely Manner
The thing about building a website is we require certain decisions to be made and information to be provided by our clients in a timely manner. Without going into the myriad of issues where this comes up, it always boils down to one thing: a client can make us wait days and even weeks to make a simple decision or provide a small piece of crucial information, that would require only minutes of their time. Problem: procrastination and laziness.